Warranty Management

Every warranty attached to the vehicle and ready when it matters.

Create consistent warranty records, capture product and install details, deliver documents, and manage claims without searching paper files.

Book a demo See your workflow, not a canned tour
DocumentsLive workspace

Active warranty

2024 GR86 · ceramic tint

Record complete

100%

Coverage active · 4 years left
Focused: XR Black 35%

Interactive product representation using illustrative example data.

The operational problem

Warranty questions become expensive when the original job is hard to prove.

Missing product, date, installer, photo, and document context slows decisions and creates inconsistent customer experiences.

Product and install traceability
Customer-ready documents
Claim and resolution history

How it works

One connected workflow, from signal to completed work.

  1. 01

    Complete the job

    Use the customer, vehicle, service, product, installer, and date already in ShopWrk.

  2. 02

    Issue the warranty

    Generate the shop's certificate and care information and deliver it through the portal.

  3. 03

    Handle a claim

    Review evidence, record the decision, schedule remediation, and preserve the outcome.

What it can do

The feature-specific tools behind the outcome.

01

Warranty templates

Standardize coverage language and required record fields by service or product.

02

Vehicle attachment

Keep the warranty with the exact vehicle and completed work.

03

Proof and photos

Retain relevant product, installer, condition, and media context.

04

Claims workflow

Track the issue, review, decision, appointment, and resolution.

A warranty answer in one screen

The GR86 tint question is resolved with the original install record open.

The team sees the product, shade, install date, installer, signed terms, and active coverage, then books an inspection without asking the customer to find old paperwork.

Coverage verified
Install record visible
Inspection connected to claim

The measurable operating outcome

A defensible, customer-friendly warranty history.

Issue and retrieve coverage from the completed job while keeping every claim and resolution on the vehicle record.

Product and install traceability
Customer-ready documents
Claim and resolution history

Frequently asked questions

Questions about Warranty Management.

Can warranties vary by service or product?

Yes. Shops can use the appropriate coverage terms and required fields for the service and product sold.

Can customers retrieve warranty documents later?

Completed warranty and care documents can remain available through the customer record and portal experience.

Can ShopWrk track a warranty claim?

Yes. The issue, evidence, decision, scheduled work, and resolution can stay connected to the original job.

See Warranty Management in your workflow

Bring the whole shop into one operating system.

We will map ShopWrk to your lead flow, services, calendar, and team, the way your shop already works.

Book a demo Built around your real shop workflow